GEC NEWS WIREDubai Smart Government has officially activated “Happiness Meter” in 14 government entities so far
In a practical step to implement the Happiness Meter initiative launched in October 2014 by HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, Dubai Smart Government Department (DSG) has officially activated the Happiness Meter for 14 government entities. From April first week onwards, customers can rate their happiness experience while using the government websites, apps or in person.
The 14 Dubai government entities who have so far activated the Happiness Meter service on their websites and affiliated service centres include: DEWA, Dubai Municipality, Dubai Police, Dubai Courts, RTA, Dubai Culture, Dubai Airport Free Zone, Dubai Statistics, AMAF, Finance Department, DSG, Islamic Affairs, KHDA and Dubai Civil Aviation Authority.
H.E. Ahmad Bin Humaidan, DSG Director General, said: “This step for actual implementation of the Happiness Meter initiative is taken to interactively measure the happiness of Dubai’s residents, visitors and tourists as well as their satisfaction with the government services on a daily basis.”
“I am confident that this new service will effectively contribute to promoting Dubai’s competitiveness globally, enabling Dubai government to become the smartest government regionally and globally. Additionally, the service will help the UAE maintain its top position regionally on the ‘International Happiness Index’.
