Help AG to Become Primary Support Centre for Blue Coat

Security specialist achieves Blue Touch Certification; can now offer 24×7 Level 1 and Level 2 support

Help AG has been approved as a BlueTouch Support Partner by Blue Coat Systems. This allows the security specialist to extend 24×7 Level 1 and Level 2 technical support to regional businesses that leverage Blue Coat’s market leading security, visibility and performance optimization technologies.

Help AG boasts an over eight year partnership with Blue Coat and holds the status of Gold Partner. “We remain committed to addressing the complete life-cycle of our vendors’ solutions. Our post-implementation service excellence has helped us establish long standing relationships with key enterprise and public sector customers in the Middle East who look to us as their trusted advisor and support partner,” said Stephan Berner, Managing Director at Help AG. “Achieving the BlueTouch partner qualification enables us to extend the same quality of expertise, reliability and availability that we deliver for other key vendor partners, across the entire spectrum of our Blue Coat solutions portfolio.”