Under the aegis of IGOAI, GEC Media Group organised Retail AI Summit yesterday in Dubai. The summit powered by Adeptmind delved deep into the impact of AI in retail and trends in omnichannel strategies.
The event kicked off with a presentation by Dr. Jassim Haji, President of IGOAI, which is the world’s largest-growing AI community. “The IGOAI aims to lead in AI innovation and applications. It fosters a community of AI professionals and enthusiasts, offering professional programs, certifications and various resources on AI technologies,” he said.
This was followed by a presentation by G Wu, CEO of Adeptmind, which shed light on how to create an engaging online shopping experience by leveraging AI.
Adeptmind, created by the same team that developed AI behind the voice assistant for brands such as Samsung, LG, and Tesla, started off working on search functionality for retail websites, allowing users to find specific items. “After this, mall owners started approaching us, asking if we could extend this search capability to entire malls, allowing users to search for items across multiple stores. This was a challenging problem, but we took it on,” said Wu.
He added: “In 2018, we began scraping product catalogs from various retailers to build a comprehensive search capability for shopping malls. This allows users to search for items and find all the stores in a mall that have them in stock. Today, Adeptmind powers 95.3 percent of the world’s organic mall product traffic. We work with 52 malls in North America and Europe, tracking 88.4 million products.”
Wu said Adeptmind can reduce the time to launch an omnichannel digital mall platform from 2 years to 3 months, and provide 2 million sessions of traffic out of the box. “By adopting Adeptmind, you can have the majority of your resources freed up to work on loyalty and gamification.”
The summit was attended by some of the biggest retailers and mall operators in the UAE, including Subodh Dubey, CIO of Easa Saleh Al Gurg Group; Abuzar Zoher, Senior Manager, Nakheel; Sachin Chaudhry, Business Development and AI Manager, Apparel Group; Anish Mohammed, CIO of Lulu Group; Alaa Alyaseen, GM-UAE, Omnichannel at Majid Al Futtaim; Alaa Elayyan, AVP-IT at Deyaar Development; Aamir Khan, Head of Enterprise and Data Architecture at Al Tayer Group; and Chris Cooper, Partnerships, Adeptmind.