Mimecast has enhanced its Mailbox Continuity offering, designed to strengthen customers’ cyber resilience by automatically detecting a Microsoft Exchange, Microsoft Office 365, or G Suite by Google Cloud email outage or disruption and enabling rapid mitigation. New Continuity Event Management features will reduce the time it takes for administrators to identify and respond to email disruptions by monitoring availability in real-time.
Unplanned email outages have significant impact to business operations. Outages can be the result of a variety of issues, such as: cloud service failure, power issues, hardware problems and network connectivity issues, among others. According to recent research from Mimecast conducted by Vanson Bourne, 88% of respondents rated email availability as critical to their organization, with more than half (55%) rating it as mission critical.
Mimecast’s new Continuity Event Management features monitor for high latency and failed deliveries, reducing the time it takes administrators to respond to mail flow issues. The system will alert administrators via SMS or an alternative email addresses and allows administrators to quickly respond to an incident.
“As more organizations move email to the cloud, planning for disruptions is an essential part of risk management. Mimecast’s new features allow organizations to strengthen their cyber resilience strategies by helping them quickly identify and respond to email disruptions from anywhere, and any device,” said David Hood, cyber resilience expert at Mimecast.