One-third of CIOs surveyed in UAE in the Harvey Nash KPMG CIO Survey, believe 20% or more of their workforce will be automated in the next five years. While there have been many reports anticipating the long-term impact of artificial intelligence and automation of the workforce, few include input from technology leaders who are responsible for putting these systems in place. This year’s Harvey Nash KPMG CIO Survey provides insight into various areas of interest.
This includes the fact that one-third of CIOs surveyed believe 20% or more of their workforce will be automated in the next five years. “Those organisations not investing in artificial intelligence and automation may, over time, see their cost base become relatively higher than their artificial intelligence-investing competitors,” mentioned Farhan Syed, Partner, Digital and Innovation at KPMG Lower Gulf, during the course of Gitex 2019.