GEC NEWS WIRETotal number of years in service: 21 Years
Do you call yourself a digital organization? If yes, why?
Yes, Recently, we have implemented major business technology projects which has laid strong foundation for digital transformation initiatives. At Gulftainer, we are committed to provide the highest standards of operational efficiency to our customers and stakeholders. Our initiatives enable efficient services, cost-effective movement of international cargo through our terminals. Through continuous improvement of our technology & business processes, we believe we can deliver better services and gain competitive advantages.
The recent digitalization projects are:
- Terminal Operating systems through TCS’s MACH application. This application transformed all manual activities in Port management, logistics, invoicing, customer experience etc., which has significant improvements in business operations and customer services.
- Enterprise Resource Planning through SAP S4/HANA Platform. This ERP Implementation transformed all back-office operations
- Enterprise Digital Transformation Program to identify opportunities for innovations
What are your top projects for the next 6 months?
- IoT, AI and Machine learning driven enterprise analytics
- E/M-services
- Enterprise digital Innovation Program for thought leadership
- Blockchain based port community system
What are the key technologies challenges faced by your sector?
- Dynamic market changes
- Volatile economy
- Lack of legal framework for emerging technologies
- Lack of techno-functional expert skills
What kind of vendor/solution provider engagement do you look forward to in 2018?
- Tech-startups
- Incubators
- Co-innovations
- AI/IoT
- Port community system
- ESB providers
To do list for 2018
- Enterprise digital Innovation Program – Proof of concept projects
- AI/ ML based Robotic Process Automations – RPA
- Digital boardroom based on enterprise Business Intelligence
