UAE Government Entities Move to the Next Wave of Mobility in their Citizen Services
LINK Development said that the Gulf Cooperation Council countries are in the race to win the pole position of a new wave of mobile government (m-gov) services for citizens and businesses, with all six countries ranking in the Top 25 of the key e-readiness indexes. Qatar, UAE, Saudi Arabia, Oman and Bahrain ranked first, third, sixth, 12th and 24th respectively in the government procurement of advanced technology products in the World Economic Forum’s 2012-2013 “World Competitiveness Report.” Also, the UAE ranked 19 amongst 148 economies in the report for its Global Competitiveness Index, of which e-readiness was key, maintaining its position from 2012-2013; Saudi Arabia was 20, Qatar 13, Bahrain 43 and Kuwait 36.
With a new wave of LINK Development m-solutions to be unveiled by the company and its government customers next week at GITEX, the company is poised to bring more public and private entities online with the new vision of m-government.
“Governments in the GCC and in other parts of the region have realized early on the vital importance of providing their services to citizens and businesses electronically. This early implementation of e-services by the GCC, first launched in Dubai in 2000 with the e-government initiative by His Highness Sheikh Mohammed Bin Rashid Bin Saeed Al Maktoum, UAE Prime Minister and Ruler of Dubai, has now been followed by another swift adoption of mobile government services in response to His Highness’s call for offering local and international customers of the UAE government entities quick and easy access to a comprehensive range of government services,” said Amin Azab, Managing Director of LINK Development, a subsidiary of OTVentures, a pioneering digital and technology solutions provider for both online and mobile platforms.
“There is no ‘one-size-fits-all’ solution for e-gov and m-gov,” said Azab. “Each organization has a different set of challenges for transforming into e-services and m-services, but none of them wants to be the minority left behind. LINK Development provides transformation to the full vision of m-gov by building on what exists.”