GEC NEWS WIREIn today’s digital world, redefining customer experience is the only headturner that sets a company apart from its competitors. Innovation is at the core of this transformation and customer engagement revolves around the orbit.
As mobile service providers are striving to bring in revolutionary approaches to retain and accelerate their customer database, Ogloba has its target set on redefiing the way GSM mobile operators and large retail organizations look into their financial and logistics platform. Through its innovative solutions, the company enables the providers to have a single managing console and user dashboard for their gift cards, top-up cards and money transfer operations.
“We have been in the region for the past fifteen years, mainly in the prepaid space. Our clients are the large telecom operators and the large retailers,” says Arnaud de Harenne, General Manager at Ogloba . Our software solution can sit on any machine. The solution includes the issuing of both B2C and B2B cards, as well as the acquiring of the online transactions coming from the integrated cash registers – a kind of small ERP SAP-like system dedicated to your closed loop gift card program. The platform is as easy to use for you, as it is for all participants in your organization, from CFO to marketing intern. You can easily and effectively manage your gift card program from a single dashboard, as well as design cards, manage your inventory and orders, and B2B invoices and payments.
You can also produce reports and analyze the system’s data. With these partnerships and our unique technology, we are able to reinvent the digital payments. Our integration with the telco service providers and retailers directly helps the retailer to process the prepaid transactions on time to let their customer redeem their points and spend them wisely. Our solutions allow you to create your own mobile transactions ecosystem. Ogloba provides the ability to instantaneously and easily send gifts to friends and family via Facebook, to their mobile phone, or by email.
You will no longer hear from your sister, “Thanks for the gift card, but my birthday was yesterday”. We are interested to expand these offerings to further customers in the region. Having a good prepaid solution is good for the cashflow as a gift card adds up to 5% of the overall sales.” Ogloba has joined hands with some of the big names in the region like STC pay, Majid Al Futtaim etc and has its eye on wider horizons. As the company website states, Ogloba is the partner that gives you the freedom and flexibility you need to create Digital Miracles. By “Digital Miracles”, we mean those outstanding customer experiences that differentiate you from your competitors.
