GEC NEWS WIREManageEngine has released the latest version of its self-service IT analytics software, Analytics Plus, that integrates with its IT operations and monitoring and customer support solutions. Now, Analytics Plus goes beyond ITSM analytics to help enterprises derive meaningful insights from the data generated by ManageEngine’s network monitoring, applications monitoring and customer support software.
“IT teams often look at data from various tools individually, so they miss out on the holistic picture as well as the patterns and anomalies they need to strategically address problems and plan for the future,” said Sridhar Iyengar, vice president, product management, at ManageEngine. “Analytics Plus depicts unified IT dashboards by extracting and analyzing data from different tool sets embedded in an organization’s IT and by providing cross-data analytics, all with an easy drag-and-drop user interface.”
Analytics Plus provides a single-pane view of an organization’s IT by integrating data from multiple sources and presenting useful insights in the form of rich visualizations and interactive dashboards. It enables organizations to derive the necessary insights to make better decisions, faster. Users can create and share dashboards, view critical metrics and reports, and drill down to specifics for faster troubleshooting and root-cause analysis.
Managers can access real-time information about several business operations running an enterprise. Admins can quickly detect and troubleshoot potential problems in the IT infrastructure before end users are affected.
