NCR Corporation launched the NCR SelfServ 80 Series, a new family of ATM solutions that will help financial institutions redefine the banking experience and change the way consumers interact with the ATM forever. Through a unique combination of innovation across software, hardware, and services, consumers and financial institutions will gain many new benefits from this mobile-ready ATM solution. A large, 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions.
“This launch fundamentally transforms the ATM to be perfectly aligned with how consumers want to bank and gives financial institutions a new way to realize omni-channel transformational strategies” said Wael El Aawar, VP, Middle East and Africa, Financial Services, at NCR Corporation.
Built-in video banking also enables financial institutions to offer high-touch, personalized service, where customers can be helped by a live teller right at the ATM. This means financial institutions can extend their personal service coverage and be available as close or far from home and as early or late as they choose to be. NCR is currently the only company that can offer video banking fully integrated in one ATM platform. This capability streamlines the way branch staff serve customers with auto loans, mortgages, credit cards or deposits across the network.
“Customers appreciate the new platform, which is beautiful on the outside and full of powerful engineering on the inside. Many more continue to sign up as they look to deploy a future-proof solution that is converging the physical and digital channels in a mobile-first world” said Jose Resendiz, VP & GM, NCR Financial Services.