GEC NEWS WIREServiceplus warranty extensions and value added services available across EMEA to increase customer productivity and confidence
NEC Display Solutions Europe has launched NEC Serviceplus, aimed at giving customers added value to NEC’s already generous performance guarantees and warranties.
Serviceplus is a pre-sales, installation and operational service extension for the NEC display products and solutions, built on its world-renowned NEC reputation of quality, performance and longevity. NEC has created the Serviceplus warranty and value services extension programme in response to a growing need for additional service offerings to match the modern, fast-paced business environment.
“We have a product philosophy that has enabled us to become a leader across many vertical sectors. None of that was achieved without putting customer needs first,” said Ian Gobey, General Manager at NEC Display Solutions Europe. “Underlining the commitment to customer satisfaction NEC Display Solutions has now launched the Serviceplus programme to be able to provide additional performance with peace of mind and confidence in your display solution. It helps customers to concentrate on their own business activities ensuring they are confident with their IT infrastructure. We are excited to offer a closer connection with our customers through the entire sales and ownership cycle.”
Covering the entire sales cycle – from pre-sales through to the replacement phase – the innovative Serviceplus programme alleviates the installation burden and manages the display unit and/or solution if a fault were to happen. Providing the highest level of service and support, the Serviceplus programme covers desktop displays, large format displays, projectors and digital cinema projectors.
Serviceplus offers several types of warranties and services that can be added at the point of purchase or during the product’s standard lifecycle. These include a five year warranty, 24/7 usage for mission-critical applications, de-/reInstall service and ad-hoc warranty extensions.
