GEC NEWS WIREOMA Emirates and National Parking Company (Mawgif), a parking management company, have provided a payment solution for parking at Dubai Airports. This provides customers with an alternative payment option while delivering additional convenience and improved services which are smoother, faster and hassle free.
As one of the most esteemed professional parking management companies, Mawgif was looking towards strengthening their customer satisfaction levels with strategic technology enhancements. This comes at a time when Dubai is focused on improving services by providing great customer experiences.
The new technology now includes hardware and Point of Sale (POS) applications from OMA Emirates which comprises of Ingenico iSelf series that is an easy and unattended payment solution and reinforces Mawgif’s move towards encouraging self-service options for its customers.
“The GCC has been witnessing exponential growth in the transportation industry which demands huge parking space allocations along with additional requirements for parking across the cities. Concerned authorities are now working with reputed companies such as Mawgif to manage and provide quality services with a superior mix of technology in order to raise the customer satisfaction levels. It has been a privilege to work with Mawgif to deliver our payment solution package for the Dubai Airports project.” said Niranj Sangal, Group CEO, OMA Emirates Group,
“As a leading parking management company, we were looking to fortify our parking systems, but more importantly to focus on our customer-centric approach for our Dubai Airports project. It was important for us to work with a payment solution provider who is in a strong position to integrate hardware, software and payment applications in totality. With OMA Emirates, we see tremendous synergy in their solutions matching our requirements and providing service support as well,” said Hafiz Azzubair, Chief Operating Officer, Mawgif.
The robust Ingenico iSelf series comprises of a combination of PIN Pad, Card Reader as well as Contactless Reader. The deployed terminals will boost Mawgif’s unattended payment solution by adding a cashless payment option by accepting EMV chip and PIN as well. The solution also meets with the high security standard requirements that are mandated and comply with all payment scheme contactless cards security requirements for credit and debit.
OMA Emirates has been making focused efforts to build on the company’s customer portfolio and has made steady progress into the transportation, retail, and oil and gas sectors while strengthening its BFSI solutions over the last few years.
