Putting Technology Ahead Of Its Time

9 years ago

While many technology vendors are claiming to bring cutting-edge Contemporary technology on-board, Avaya goes a step further and claims to have technology that is 24 months ahead of time

The Avaya learning lab at the Gartner symposium echoed the future. The latest technological ventures of Avaya— The Avaya SDN Fx (Fabric Extended), Avaya Engagement Environment and Wireless Beacon technology has been garnering market attention and customer responsiveness equally.

With a happy face, for obvious reasons, Savio Tovar Dias, Director – Sales Engineering, Global Growth Markets for Avaya, tells us how Avaya’s latest innovations are redefining enterprise communication models and the smart city visions like never before. “Avaya is focusing on two core areas this season— the Avaya SDN Fx (Fabric Extended) and Avaya Engagement Environment.” The SDN Fx simplifies network. It is a networking architecture that turns your network completely invisible to hackers, delivers over 90% of the SDN promise all the way to the edge of the network, and enables you to provision services to your internal customers at the speed of business.

The Avaya Engagement Environment – The Engagement Development Platform, is a portfolio of solutions that helps accelerate the development of communications-enabled applications. Now, companies, partners, business analysts, and ISVs, can integrate voice, video, text, email and mobility seamlessly into breakthrough business applications.

The Engagement development platform also transforms business applications to deliver the “smart workspace” using the latest wireless beacon technology. Giving example of a classroom environment, Savio says “If a student is using WhatsApp, Facebook or YouTube in the classroom, as soon as the teacher enters, we would be able to block certain applications from the access point.” With these innovations Avaya is all set to exposing communication function up into any applications like mobile app or business application and collaborate it on one platform. “We help build better communication.” claims Savio.

Talking about the amount of market attention and customer preferences that Avaya is harnessing, Savio says, “We have got a great reception from the market… we have got other vendors too who are in the fabric space but call it by different names. But Avaya is the pioneer in Fabric technology. The deployment has been large. Talking about the UC perspective he says that, “From the UC perspectives we have consolidated all on a singular experience called the Avaya Communicator.” “UC, as it evolves is going to be very much vertical centric and this is where the engagement development platform comes to the picture. We can integrate multiple devices on one platform. With EDP we are planning to integrate other apps to pull info from database for a better and more efficient contextual communication.

So what is the base of Avaya’s claim ‘Technology that is 24 months ahead of time’? Savio says, “We have managed to extend the fabric technology to the edge while others have been doing it to the core. So we are much ahead of the other vendors. We have a true technology differentiator and a data center models that is very simplistic and delivers simplicity in technology.”

Avaya is also eagerly and actively participating on the IoT and smart city platform. Savio says that the SDN Fx was innovated with the vision to be aligned with the smart city, to scale, enhance security, deliver best in class reliability and provide the best foundation to smart cities and IOT/IOE. The technology has been deployed and already demonstrated near 15,000 cameras running over a single converged infrastructure with ONE protocol.

“IOT is developing very rapidly. Enterprise communication is also evolving dramatically and 99.5% of everything mobile is laptop, mobile or tablet. Wearables, glass, clothes.. All have sensors. IoT is basically dominated by sensors and beacons that are connected. IoT is showing new colors of technology adoption and moving away from the world of fixed devices. ..IOT is basically sensors and beacons athat are connected and IoT will showcase new colors of technology adoption. It’s a world different from the earlier fixed devices. Avaya is driving this communication among machines.”

Partners are key to any organization. Avaya also roots to the same belief to create a mark in the smart city map. As critical infrastructure is booming in the region, Avaya also has well established several service hubs and are going strong in the infrastructure space by opening up and working closely with several channel partners.