How do you see RPA changing the current business landscape in the region?
RPA has evolved from being a simple mimicking by robots of repetitive human activities to a highly seamless collaboration of human and digital. It now involves Cognitive AI to a large extent in driving RPA. The new result is performing processes with superior speed while adding analytics to bring more value.
The benefit has also changed dramatically -from a pure optimising of 24X7 capacity and cost reduction of both software and resources to a process redefinition. The outcome is enhanced in terms of agility, adaptability, speed and customer experience. The use of analytics are being used to drive business strategies, all of which combined reduce work and costs drastically.
With this region’s thrust to automate the processes and activates, RPA provides lots of momentum together with Process improvements, Machine Learning along with Artificial Intelligence.
How is your partnership with KOFAX enhancing the service delivery to regional customers?
Kofax comes with decades of experience in Digitalization. Our partnership with Kofax is half a decade long and Finesse see them as a natural partner for our Digital story. We have extended the relationship to further level with their end to end Digitization story which includes Multi Channel Data Capturing, Case Management, Workflow and Process Automation, Robotic Process Automation & Digital Signature. This combined with industry focussed and cross vertical solutions gives a cutting cut advantage to serve our customer effectively and with quick turnaround time and low TCO.
Finesse uses new technologies like Kapow along with our managed services, thus increasing satisfaction significantly among our client base with the automation of processes. A combination of big data, analytics, visualisation, mobility and machine learning drive more value through a human-digital collaboration. This redefines performance, capacity, and capabilities in business performance reporting.
Tell us in brief about the web automation technique that you used for the challenge.
Automation of Corporate Trade license KYC and Annual Statement Validation against Company Register
This robot can be utilized by financial institutions to automate the corporate trade license validation check. The robot shall be triggered once the existing corporate data available locally is subjected for renewal update. The robot shall go the company registration portal and automatically pull the last updated renewal details for the corporate which include new expiry date, shareholders, annual statement summary, address and other KYC information of the corporate. This information shall be locally updated and a notification will be send to the customer to submit document that requires double verification. The corporates that are not renewed against the company register will be put on follow up list to be requiring manual action.