ServiceNow has been named as a Leader in the 2018 Gartner Magic Quadrant for Enterprise High‑Productivity Application Platform as a Service.The Now Platform is used by business analysts and professional developers at the world’s largest companies to accelerate their digital transformation initiatives.“ServiceNow was founded as a platform company with a very simple idea: to make work easier, and that’s what we’re doing,” said Josh Kahn, general manager, Platform business unit, ServiceNow. “We feel that our positioning as a Leader in this Magic Quadrant is consistent with our customers’ ability to create and deploy intelligent apps on our platform. In our view, digital transformation requires great employee and customer experiences to make the world of work, work better for people.”
ServiceNow also launched two new platform soutions ServiceNow Flow Designer and ServiceNow Intergation Hub. With Flow Designer, business analysts and IT generalists can create codeless workflows, or flows, using a new natural language environment and intuitive user interface. This enables these flow builders to focus on the business outcome, rather than coding.
IntegrationHub is for building codeless integrations, enabling enterprises to integrate ServiceNow applications and processes with 3rd‑party systems. It can run in the cloud or on‑premises, which expedites integration setup time while reducing complexity and the technical debt typically associated with integrations.