Synology has launched Surveillance365, a Video Surveillance as a Service (VSaaS) solution designed for rapid, multi-site deployment. The platform features centralised management, AI-powered on-camera analytics, and edge recording to minimise bandwidth usage. Engineered for scalability without additional IT overhead, the service includes robust security with multi-factor authentication and optional cloud backup through C2 OneStorage.
“Ever since we introduced Surveillance Station in 2008, our vision has been to build a private, fully integrated surveillance ecosystem spanning cameras, NVRs, VMS, storage, backup, AI analytics, and cloud, all engineered by one vendor. Today, Surveillance365 completes that vision,” said Philip Wong, Chairman and CEO of Synology.
Rapid deployment and operational simplicity
Free to use with compatible Synology Cameras, the Surveillance365 Standard Plan centrally manages the camera fleet from a single web portal or mobile app. Deployment for each camera takes as little as two minutes, with no dedicated IT staff or on-premises server configuration required.
“Whether overseeing retail chains, construction sites, or global corporate offices, organizations can scale their security footprint instantly through Surveillance365 without the burden of managing physical infrastructure,” said Josh Lin, Director of Synology’s Surveillance Group.
Edge recording and on-camera intelligence
Footage is recorded locally to an onboard microSD card, and AI analytics, including People, Vehicle, Intrusion, and Loitering Detection, are processed on-camera for immediate alerts, minimizing cloud bandwidth. For live viewing, Surveillance365 prioritizes peer-to-peer local connections, while Low Bandwidth Mode further cuts usage by up to 50% with minimal impact on video quality.
Governance and compliance at scale
All Synology Cameras used with Surveillance365 are NDAA and TAA compliant, meeting the procurement requirements of government agencies and security-conscious organizations. For advanced access control, the Surveillance365 Business Plan adds granular permission profiles, site-level camera management, and a comprehensive audit log for managing distributed teams and locations.
Protection from access to backup
Access to Surveillance365 is protected by multi-factor authentication and a C2 Encryption Key held exclusively by the account holder. Optional cloud backup to C2 OneStorage supports event-based or continuous recording with retention from 45 to 3,650 days, and extends to protect Surveillance Station recordings on existing Synology NAS.





