#Avaya- Page 3

Uganda’s NSSF transforms customer experience using Avaya’s Sanyu AI chatbot

The National Social Security Fund of Uganda has transformed its customer experience with self-service capabilities by introducing an AI-powered digital customer assistant named ‘Sanyu’ based on Avaya technology. Sanyu, an advanced chatbot

4 years ago

by GEC NEWS WIRE

A world first, this chatbot utilises AI to enable sign-language based interaction — The chatbot utilises AI to enable sign-language based interaction.

UNDP, MCIT Egypt and Avaya collaborate on AI-powered Covid-19 diagnosis bot

As further demonstration of its commitment to deliver equality of experience for all segments of society, Egypt’s Ministry of Communications and Information Technology, MCIT, has joined forces with United Nations Development Programme,

6 years ago

Artificial Intelligence

(left to right) Nidal Abou Ltaif, Avaya President, Asia Pacific, Middle East, Africa and EU and Mohammed Bin Sulaiman, Moro Hub's CEO.

Moro Hub launches unified communication cloud service powered by Avaya

Moro Hub has launched Moro Connect, a disruptive offering that provides Unified Communications-as-a-Service, UCaaS, and Contact Centre-as-a-Service, CCaaS, for businesses across the UAE. Moro Connect is built on technology powered by Avaya. As

6 years ago

Technology

Egypt’s ICT minister meets Avaya exec to discuss the digital transformation of Egypt

Dr Amr Talaat, Egypt’s Minister of Communications and Information Technology, this week met with Nidal Abou-Ltaif, President, Avaya International, with both affirming their commitment to the country’s digital transformation. The two discussed

6 years ago

Technology

Yaser Al Zubaidi, Senior Director, Engagement Solutions, Avaya International

Avaya introduces flexible cloud, hybrid, and on-premise UC and CC solutions

Avaya launched its new Avaya IX Subscription programme in the international market, making it easier than ever for EMEA and APAC customers to purchase and consume Avaya’s communications and collaboration solutions to

7 years ago

Technology

Avaya recognises top EMEA and APAC channel at Partner Summit

At the recently concluded Avaya Partner Summit 2020, held as part of Avaya ENGAGE Dubai, Avaya honoured 25 of its most stand-out channel partners from across the EMEA and APAC regions. The

7 years ago

Channel

Executives from Avaya and DEWA signing partnership agreement.

Avaya and partner Moro to begin transformation of DEWA contact centre

Data Hub Integrated Solutions, Moro, a wholly owned subsidiary of Dubai Electricity and Water Authority, DEWA, have signed a MoU with Avaya that will kick-start a full digital transformation project for DEWA’s

7 years ago

Technology

Second from right is Fadi Hani, Vice President – Middle East, Turkey & Africa, Avaya and fifth from right is Sandeep Chouhan, Head of Operations and Technology, Mashreq.

Mashreq partners with Avaya and Koopid to transform banking experience

Mashreq, a leading financial institutions in the UAE, has partnered with Avaya and Koopid to create a new banking experience that represents a giant leap forward for customer experience, including self-service capabilities,

7 years ago

Technology

Joseph Fayad, Corporate Director IT, Time Hotels.

Time Hotels transforms calling experience through Avaya’s communication cloud

Customer service, a hallmark of the hospitality industry, has been elevated at Time Hotels with the recent upgrade of the group’s communications and contact centre systems. With collaboration solutions from Avaya, guests

7 years ago

Technology

Nidal Abou-Ltaif, President Avaya International; and His Excellency Helal Saeed Almarri, Director General, Dubai World Trade Centre Authority.

Avaya’s transformation excellence centre to be located at DWTC One Central

Recognising Dubai as the epicentre for innovation in region, Avaya announced that it will be building on its long-standing relationship with the Dubai World Trade Centre by opening a Customer Experience Centre

7 years ago

Technology

Telephony Communications opens customer channels, generates analytics for Delma Exchange

Delma Exchange, a UAE based global currency exchange has partnered with Telephony Communications Technologies to deploy Avaya IP Telephony Solutions across its network of offices and exchanges in the UAE and other

7 years ago

Technology

Previous 1 2 3 4 Next

Suggestions

#Avaya- Page 3

Categories

Welcome to