MOYO

Dr Pierre Le Roux, Managing Director of digital consulting firm MOYO.
Dr Pierre Le Roux, Managing Director of digital consulting firm MOYO.

Before an AI agent gets authority, make it pass a failure test

A customer-service AI agent handles a refund correctly during a demonstration. It finds the order, checks the policy and prepares the payment. The result looks convincing. But what happens if the customer
6 days ago
Jaco Ferreira, Managing Executive: Technology Solutions at MOYO
Jaco Ferreira, Managing Executive: Technology Solutions at MOYO

How AI could transform South Africa’s fruit export industry

South Africa’s fruit export industry has long been recognised as one of the country’s most sophisticated agricultural sectors, but a new wave of artificial intelligence (AI) technology could soon redefine how growers,
5 months ago

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