Ravi Saraogi

Ravi Saraogi, Co-founder and President, Uniphore APAC.
Ravi Saraogi, Co-founder and President, Uniphore APAC.

Conversational automation and call centres

Customer experience, CX as we know it has changed forever. As a result of the pandemic, companies have had to prioritise their employees’ well-being by seeking out new ways to work, in
4 years ago
Ravi Saraogi, Co-founder and President, APAC, Uniphore.
Ravi Saraogi, Co-founder and President, APAC, Uniphore.

Are people really engaged with you during video calls

It should be no surprise to anyone that video conferencing has undergone massive adoption growth over the past 18 months. A recent Consumer Survey on Video Conversations: Trends, Fails & Wins showed
5 years ago

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