Technology Archives

Kevin Alexandra, principal consultant at BeyondTrust.

Is your organisation ready for Windows 10 migration?

Organisations worldwide are still coming to grips with the migration from Windows 7 to Windows 10. As we draw closer to the January 2020 deadline, Microsoft is committing to a renewed focus

7 years ago

Technology

Executives from Avaya and DEWA signing partnership agreement.

Avaya and partner Moro to begin transformation of DEWA contact centre

Data Hub Integrated Solutions, Moro, a wholly owned subsidiary of Dubai Electricity and Water Authority, DEWA, have signed a MoU with Avaya that will kick-start a full digital transformation project for DEWA’s

7 years ago

Technology

Second from right is Fadi Hani, Vice President – Middle East, Turkey & Africa, Avaya and fifth from right is Sandeep Chouhan, Head of Operations and Technology, Mashreq.

Mashreq partners with Avaya and Koopid to transform banking experience

Mashreq, a leading financial institutions in the UAE, has partnered with Avaya and Koopid to create a new banking experience that represents a giant leap forward for customer experience, including self-service capabilities,

7 years ago

Technology

Ericsson provides Batelco with consumer solution to reduce churn and OPEX

Ericsson has announced that Ericsson Expert Analytics, EEA, has been selected by Batelco as a strategic solution for Customer Experience Management, CEM, across Bahrain. The rollout is underway as Batelco targets a

7 years ago

Technology

DGW will collaborate with Finesse to digitally automate numerous services. — DGW will collaborate with Finesse to digitally automate numerous services,

Dubai Government Workshop partners with Finesse to boost transformation

Dubai Government Workshop, DGW has announced that it has reached a collaboration with Finesse to assist with the acceleration of its digital transformation journey, which aims to redesign traditional processes that support

7 years ago

Technology

Abu Dhabi Digital Authority launches Artificial Intelligence Lab

Abu Dhabi Digital Authority launches AI Lab for government entities

The AI lab forms part of Abu Dhabi Digital Authority, ADDA strategy to employ cutting-edge technology applications in developing innovative digital solutions for various government services in partnership with Abu Dhabi government

7 years ago

Technology

Gamal Eraba — Gamal Emara, Country Manager, UAE at Aruba

Real smart cities need limitless connectivity and security

There are lot of discussions and demos of smart city technologies that claim to enhance connectivity of everyday services. But, at the same time, there also exist so many barriers to creating

7 years ago

Technology

John Shier, senior security advisor, Sophos

Sophos Annual Threat Report Details Top Cyberattacks

Sophos launched its 2020 Threat Report providing insights into the rapidly evolving cyberthreat landscape. The report, produced by SophosLabs researchers, explores changes in the threat landscape over the past 12 months, uncovering trends likely to

7 years ago

Technology

Tabrez Surve, F5 Networks — Tabrez Surve, Regional Director – Gulf, Levant & Turkey, F5

How nation state actors are transforming their targets and gains

Hackers acting on behalf of nation-state powers are no longer just out to disrupt critical infrastructures – they’re also actively seeking trade secrets. New battle lines have been drawn across the world,

7 years ago

Technology

Drew Ehlers, Global Futurist, Zebra Technologies.

IoT driving number of intelligent enterprises to 61% in Zebra 2019 survey

Zebra Technologies, announced the results of its third annual Intelligent Enterprise Index, which indicates a record 61% of enterprises worldwide are on the path to becoming intelligent, compared to only 49% in

7 years ago

Technology

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