Unify provided a platform for channel enablement by holding a training and certification workshop through its authorised training partner, Fastlane in Dubai. This event reinforced Unify’s commitment to be the partner of choice in the communications and collaboration industry.
The five-day, hands-on workshop was dedicated to showcasing Unify’s OpenScape Business solution and its functions such as presence, messaging, voicemail, fax, web conferencing, as well as key mobility functionality for the mobile management team. The course content was tailored to provide hands-on experience in installation, start up and upgrading of the system. Another focus was the integration of OpenScape Business Smart Voicemail and UC Smart. On completion of this course, the participant was able to install and start up a system, as well as configure and perform the software update.
Feras Zeidan, Vice President, MEA, for Unify said: “A knowledgeable, experience channel is key to effectively serving our customer and delivering superior customer satisfaction, which drove our investment in this training workshop. Today’s business challenges demand support for the new way to work, with a more flexible, scalable and cost-effective solution than what has previously been available for anywhere workers. OpenScape Business is an ideal affordable, all-in-one solution for this market segment, offering professional voice, UC and mobility for small offices, branches and the home. Unify relies on a well-trained partner community to bring OpenScape Business to customers”
