Abu Dhabi General Administration of Customs has signed an agreement with the Abu Dhabi based digital transformation service provider, Injazat, to be responsible for mission-critical IT infrastructure of the Abu Dhabi Customs.
Under the agreement, Injazat is committed to delivering Data Centre services of the highest standards and provide a secure and reliable environment for AD Custom’s mission-critical IT infrastructure and systems through its Tier IV data centre, the first certified commercially available facility of its kind in the region.
HE Rashed Lahej Al Mansoori, Director General of Abu Dhabi Customs, believes that the signing of the agreement with Injazat reflects the commitment of Abu Dhabi Customs towards Abu Dhabi Government’s strategy to support efforts and promote the digital transformation of the customs system in the Emirate of Abu Dhabi.
It also creates a work environment with the needs of digital infrastructure for information systems, which is reflected in the more effective procedures for automation of customs operations, database management, and digital services as well as enhancing communication with strategic partners using international best practices.
The agreement includes management of information technology infrastructure at Abu Dhabi Customs, which includes providing advanced data centre services, security and technical support around the clock in addition to providing digital and network storage capabilities, database management and more.
“Injazat is a pioneer in the management of information systems, data centres and government digital services which will support the journey of digital transformation to achieve the vision of Abu Dhabi Customs and its future strategy,” adds Al Mansoori.
Khaled Al Melhi, CEO, Injazat states that the strategic agreement will be beneficial to Injazat business operations in the region. “Injazat is honoured to be awarded this agreement by a company with a stature of Abu Dhabi customs and we will repay the faith put into us with the highest quality standards available globally, which will include supporting Abu Dhabi Customs in their current and future endeavours by providing high quality customer-centric services.” He adds that the partnership furthers Injazat vision of adding value to the services of government organisations and helping them achieve high ROIs for their IT capabilities.
Abu Dhabi Customs IT infrastructure and services will benefit from the Data Centre’s advanced facilities, high availability, and 24×7 onsite security and technical support. The services include Managed Co-Location Service, Enterprise Cloud Managed Network and Security Services, Infrastructure as a Service; Managed SOC Service; EndPoint Security as a Service and Database Managed Service, among others.
The new partnership will also strengthen cooperation with customs administrations in various parts of the world through the incorporation of modern technology to keep pace with latest innovations and developments.