Arun Shankar

Arun Shankar

Voice remains the cornerstone of customer service, and there is a clear opportunity for its extended application to enrich customer journeys.

Avaya to demonstrate AI and biometrics solutions for voice interactions at Gitex

At Gitex, Avaya is demonstrating integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling organisations to elevate voice as a key user interface for richer, seamless,
Gitex delegates will witness first-hand how Avaya’s platform would allow any enterprise to register its chatbot with a unique social profile and friend other member bots from different domains and industries.

Avaya to demonstrate social platform for chatbot interactions at Gitex

Avaya will demonstrate the first social platform for chatbots at Gitex Technology Week 2018, ushering in a giant leap forward in customer self-service. Drawing parallels from traditional social media, Avaya’s latest innovation
Since its foundation 2010, Hypervsn has worked to provide its global customers with an integrated 360, high-quality business solution.

Hypervsn targets regional signage, present 3D holographic display at Gitex

Hypervsn, a fully integrated 3D holographic display system, announced its participation at Gitex Technology Week. Gitex attendees will be treated to a revolutionary technology showcase with Hypervsn’s innovative and captivating holographic shows,
8 years ago
(Left to right) Abdulqader Ali, CEO Smartworld; Mohammed Al Hashimi, SVP Innovation and Future Technology, Expo 2020, Dubai; Shukri Eid, Managing Director East Region, Cisco Middle East.

Cisco, Smart World building intent network to support 100,000 IoT devices at Expo 2020

Cisco, the Official Digital Network Partner of Expo 2020 Dubai, has announced that it is collaborating with Smartworld, a Cisco partner in the UAE, to design and implement a smart network infrastructure
8 years ago
(Left to right) Dr Mansoor Al Hinai, Nama’s VP Distribution; Eng Omar Al Wahaibi, Nama Group CEO; and Flemming Christensen MScEE; MBA, Project Manager AMR CESI Middle East.

CESI, Wipro activate smart electricity and water readings for Oman’s Nama Group

Nama Group has announced the commencement of the live operation of their centrally implemented Automatic Meter Reading project designed for high value customers in the electricity sector in Oman. The ground-breaking project
8 years ago
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