DXC Technology has announced a strategic partnership and investment in ElevenLabs to integrate advanced voice AI across its global operations. The collaboration aims to modernise customer engagement and boost productivity through multilingual voice interfaces and AI-driven service desk operations as part of DXC’s FastTrack strategy.
As part of this partnership, DXC will embed advanced voice AI capabilities across its global enterprise environment, enhancing employee productivity, modernizing customer engagement, and enabling new AI-driven service offerings.
Ben Budde, Revenue Leader at ElevenLabs said, “DXC operates at global enterprise scale across some of the world’s most complex environments. Partnering with DXC allows us to bring our voice AI technology into mission-critical workflows, unlocking new possibilities for automation, accessibility, and how people work with technology.”
Advancing DXC’s AI “Fast Track” Strategy
The partnership also aligns with DXC’s “FastTrack” innovation agenda, focused on scaling next-generation AI, SaaS, and platform-led solutions across industries. By integrating ElevenLabs’ capabilities, DXC will strengthen its ability to deliver differentiated, human-like digital experiences at scale, with these capabilities extending to global clients across key areas:
- Enterprise Productivity & Digital Workforce Deploying AI voice agents and copilots to enhance service desk operations, training, and knowledge management.
- Customer Experience Transformation Embedding natural-sounding, multilingual voice interfaces into customer service platforms, enabling more intuitive and personalized interactions.
- Industry-Specific Solutions – Integrating voice AI into DXC’s offerings to streamline processes, enhance virtual assistants, and improve service delivery.
- Modern Application & Platform Engineering Combining ElevenLabs voice capabilities with DXC’s application modernization and orchestration platforms to create AI-native enterprise solutions.
“Voice is becoming a primary interface for how enterprises engage with customers and employees,” said Raul Fernandez, President and CEO at DXC. “Our partnership with ElevenLabs allows DXC to move faster in embedding AI into everything we do from internal operations to the solutions we deliver for clients. This is a key step in accelerating our AI-native products and solutions.”
Deepening Strategic Alignment Through Investment
DXC’s partnership with ElevenLabs builds on an existing financial relationship, with DXC having participated in ElevenLabs’ most recent funding round. This investment underscores DXC’s conviction in the transformative potential of generative voice AI and strengthens alignment between the two companies as they co-innovate for enterprise clients.
Unlocking the Next Generation of Enterprise AI
The partnership includes a joint go-to-market which has the potential to include multiple use cases that leverage both the capabilities of ElevenLabs and DXC’s deep industry expertise and customer relationships to bring new AI-native use cases to bear across DXC’s global customer base. DXC will continue to expand its collaboration with ElevenLabs through LabX, DXC’s AI-native product incubator and AI Platforms Engine, with the goal of co-developing solutions and bringing these capabilities to market globally as part of its broader AI strategy.
