Epicor Software Corporation revealed that Emirates Metallic Industries Company Limited (EMIC) has selected its global enterprise resource planning (ERP) solution, Epicor ERP. Knowledge Web Consultancy, an Epicor partner, will implement the solution at EMIC’s two facilities in the UAE— promoting working smarter, supporting better decision-making, and driving business growth.
Epicor ERP will allow EMIC to increase visibility, transparency and information exchange across the organisation, automate manufacturing processes, improve inventory control and minimise human error in reporting. The functionality offered in Epicor ERP will also enable the organisation to meet the requirements of the international quality management standard, ISO 9001:2015, and the soon to be introduced VAT regulations in the Gulf Cooperation Council member states.
“Several of the ERP vendors we spoke to struggled to understand our unique business requirements and the solutions they offered fell short of our expectations—this wasn’t the case with Epicor. With just a quick overview of all our business processes, Epicor and their partner, Knowledge Web Consultancy, understood the challenges we faced, pinpointed areas for process improvement, and then specified a solution to match these needs” said Mohammed Alkolak, ERP manager at Emirates Metallic Industries Co. Ltd.
As Mohammed explained, “With their focus on quality and customer satisfaction, the ISO 9001 standards are a must-have for any organisation, particularly those in the manufacturing sector. Epicor ERP will allow us to achieve interoperability and integrity between the various supply chain operations, continuously evaluate and improve all processes, apply controls to minimise user error, improve data accuracy and easily monitor all key performance indicators of the business.
“With over 27 years of experience providing solutions to metal packaging companies across the world, I am confident that Epicor ERP will enable EMIC to reap operational benefits, respond to continual pressures to keep up with strict quality standards, and ensure they meet the demands of their customers on time, every time” said Monzer Tohme, Regional Vice President, Middle East and Africa, Epicor Software.