Help AG Launches Managed Security Services

10 years ago

Security experts will deliver the services with benefits of in-region data handling, water-tight SLAs, and full-confidentiality

To enable government and large enterprise businesses in the Middle East to combat the threat of cyber-attack, achieve IT compliance, and drastically reduce incident resolution time, without the significant overhead of a dedicated IT security department, Help AG has established its new Managed Security Services (MSS) division. The company will now offer essential managed security services that will be delivered either on-premises or remotely from its dedicated Cyber Security Operations Center in Dubai by highly trained and fully-certified security professionals.

“Even large enterprises in the region lack the financial and human resources to have specialized teams of IT security experts. Typical IT departments are stretched between administrating existing systems and deploying new solutions to streamline business processes. This leaves them with little time to continuously monitor the infrastructure for cyber threats and makes incident response a tremendous strain on already overworked employees,” said Stephan Berner, MD at Help AG. “Our MSS is an affordable way for businesses to gain ready access to the very best security experts in order to significantly enhance their security posture.”

To showcase and demonstrate its different services, Help AG has also set up an additional center at its headquarters in Dubai. Answering why organizations should entrust their security to a third-party provider, Mr. Berner said, “Our approach is built around locally-delivered services, water-tight SLAs and the highest degree of data confidentiality. With the 24×7 support of our security experts, customers will soon realize the full value of their security investment and gain the visibility, insight and protection capabilities that we have developed over the last 11 years of protecting Middle East businesses.”