Shory has introduced Shory AI, a conversational insurance agent, at Ai Everything Abu Dhabi 2026. This intelligent tool helps customers compare quotes, understand policy terms, and purchase car insurance in both English and Arabic, streamlining the decision-making process through advanced automation.
The launch marks the next step in Shory’s application of AI across the insurance experience. While traditional chatbots are largely designed to answer questions, Shory AI takes a more active role, guiding customers as they evaluate their options and make insurance decisions.
Built on Shory’s digital insurance infrastructure, the intelligent agent can compare available quotes, explain differences in coverage, benefits and exclusions, and answer policy-specific questions in English and Arabic. Once a customer selects a policy, Shory AI can assist them in completing the car insurance purchase.
The new AI agent is designed to reduce the complexity involved in evaluating insurance products, where customers can be required to review multiple policies, coverage terms, and pricing before reaching a decision. Shory AI brings these steps together within one interaction, giving customers access to relevant information and assistance as they progress from consideration to purchase
Aoun Al Smadi, CEO of Shory UAE, said: ““Insurance can be difficult to navigate, particularly when customers are comparing policies with different levels of coverage, benefits and exclusions. We see a real opportunity for AI to give people more clarity and confidence when making those decisions. Shory AI reflects where we believe the insurance experience is heading, with technology playing a more active role in helping customers understand their options and make informed choices.”
The unveiling of Shory AI at Ai Everything Abu Dhabi 2026 reflects Shory’s continued investment in AI and its focus on applying the technology to practical areas of the insurance journey where it can improve clarity, convenience and customer experience.
