SolarWinds is a global leader in IT management software, delivering powerful, easy-to-use solutions that help organisations manage, monitor, and secure their IT infrastructure. Serving thousands of enterprises, public sector organisations, and service providers worldwide, SolarWinds empowers IT teams to maintain high availability, optimise performance, and proactively prevent issues across networks, systems, and applications.
The company is renowned for its practical approach to IT management, providing tools that are intuitive yet highly scalable, supporting organisations as they navigate complex IT environments. SolarWinds’ solutions are built to help IT professionals gain visibility, control, and actionable insights, enabling them to make informed decisions, resolve issues swiftly, and ensure business continuity.
Core product offerings
1. SolarWinds Platform 2025.
Overview: This version represents a major update across the SolarWinds core platform, incorporating enhancements in dashboards, monitoring protocols, cloud coverage and operator‑centric features.
Key Features:
- Modern Dashboard Improvements: A new “Actions” menu streamlines interaction with dashboards, and “NOC Mode” enables single‑pane views optimised for TVs or mobile devices.
- Dark Theme for NOC Views: Offers improved readability in control‑room environments.
- Intelligent Maps Enhancements: Better handling of nested maps, edit‑destination support and conversion tooling.
- Protocol Support: Introduced WinRM polling for Windows nodes, allowing fallback to WMI when required.
- Expanded Cloud Monitoring: Google Cloud Platform (GCP) compute‑instance monitoring, AWS ELB monitoring and enhanced hybrid cloud visibility.
Significance: For organisations managing hybrid/complex IT landscapes (including government agencies), this release enhances visibility, responsiveness and control across both on‑premises and cloud environments — enabling teams to react faster and operate more confidently.
2. SolarWinds AI Agent
Overview: A groundbreaking product in SolarWinds’ portfolio, this AI‑driven agent works as an “intelligent teammate” for IT operations — shifting the paradigm from reactive monitoring to proactive, autonomous operational resilience.
Key Features:
- Predictive Diagnostics & Root‑Cause Analysis: Automatically summarises outages, gathers diagnostics and proposes remediation steps without manual intervention.
- Natural‑Language Interface: Enables users to pose questions, compare metrics and execute workflows through conversational queries.
- Embedded in Observability & Incident Response: The AI Agent integrates with SolarWinds’ observability tools to trigger actions, alerts and workflows as part of an intelligent cycle.
Significance: In sectors like government and large enterprise where system resilience, rapid incident response and minimal downtime are critical, this agent helps shift IT teams from firefighting to strategic innovation. Its ability to automate detection, diagnosis and remediation can reduce mean‑time‑to‑resolve (MTTR) and improve overall service reliability.
3. SolarWinds Next‑Generation Resiliency & Observability Solutions
Overview: This release comprises a suite of enhancements and new capabilities designed to address modern IT operational resilience — including hybrid‑cloud observability, automation, and security integration.
Key Features:
- Operational Resilience Focus: Solutions aim to provide “holistic” coverage — bridging observability, incident response, and service‑management workflows.
- Cloud & Hybrid Enhancements: Expanded functionality for monitoring across cloud platforms and improved support for distributed infrastructure.
- Automation & AI‑Driven Insights: Stronger emphasis on reducing manual operations, leveraging AI for detection and root cause, and improving overall service agility.
Significance: For organisations navigating the complexities of distributed infrastructure, hybrid cloud, remote operations and heightened cyber‑risks, this portfolio positions SolarWinds as a partner for resilient, future‑proof IT management.
Customer-centric approach
What sets SolarWinds apart is its dedication to practical, customer-focused innovation. The company engages closely with IT professionals to understand evolving needs, challenges, and opportunities. Feedback loops inform product development, ensuring that each solution is not only technically robust but also aligned with the real-world demands of IT teams.
This focus on usability, reliability, and performance has helped SolarWinds establish trust across industries. Its tools empower IT teams to:
- Quickly identify and remediate issues, reducing downtime and disruption.
- Optimise performance for applications, networks, and infrastructure.
- Enhance security posture and maintain compliance with regulatory requirements.
- Efficiently manage resources across on-premises, hybrid, and cloud environments.
Driving IT excellence
SolarWinds’ philosophy emphasises simplicity, transparency, and actionable intelligence. Its tools are designed to reduce complexity, empower IT teams, and deliver measurable value. Whether managing on-premises infrastructure, hybrid networks, or cloud environments, SolarWinds equips organisations to anticipate issues, make informed decisions, and maintain seamless operations.
With a commitment to customer-centric innovation, SolarWinds continuously expands and refines its portfolio, helping IT teams respond to evolving challenges, improve efficiency, and strengthen security. From small enterprises to large public sector organisations, SolarWinds remains a trusted partner in achieving operational excellence and IT resilience.
