#Avaya - Page 3

(left to right): Nidal Abou-Ltaif, President, Avaya International and Dr Amr Talaat, Egypt’s Minister of Communications and Information Technology

Egypt’s ICT minister meets Avaya exec to discuss the digital transformation of Egypt

Dr Amr Talaat, Egypt’s Minister of Communications and Information Technology, this week met with Nidal Abou-Ltaif, President, Avaya International, with both affirming their commitment to the country’s digital transformation. The two discussed

5 years ago

by EC News Desk

Avaya Spaces was offered for free to educational institutions worldwide

Avaya supports remote learning for students across Africa with Avaya Spaces

As many as 250 million children across Africa are currently unable to access primary and secondary schools as a result of Covid-19-related closures. Analysts have shared concerns that this may create a

4 years ago

Real Life

A world first, this chatbot utilises AI to enable sign-language based interaction

UNDP, MCIT Egypt and Avaya collaborate on AI-powered Covid-19 diagnosis bot

As further demonstration of its commitment to deliver equality of experience for all segments of society, Egypt’s Ministry of Communications and Information Technology, MCIT, has joined forces with United Nations Development Programme,

4 years ago

Artificial Intelligence·Channel·News

(left to right) Nidal Abou Ltaif, Avaya President, Asia Pacific, Middle East, Africa and EU and Mohammed Bin Sulaiman, Moro Hub's CEO.

Moro Hub launches unified communication cloud service powered by Avaya

Moro Hub has launched Moro Connect, a disruptive offering that provides Unified Communications-as-a-Service, UCaaS, and Contact Centre-as-a-Service, CCaaS, for businesses across the UAE. Moro Connect is built on technology powered by Avaya. As

4 years ago

Cloud Computing·News

Yaser Al Zubaidi, Senior Director, Engagement Solutions, Avaya International

Avaya introduces flexible cloud, hybrid, and on-premise UC and CC solutions

Avaya launched its new Avaya IX Subscription programme in the international market, making it easier than ever for EMEA and APAC customers to purchase and consume Avaya’s communications and collaboration solutions to

5 years ago

Cloud Computing·Enterprise Communication·News

Avaya recognises top EMEA and APAC channel at Partner Summit

At the recently concluded Avaya Partner Summit 2020, held as part of Avaya ENGAGE Dubai, Avaya honoured 25 of its most stand-out channel partners from across the EMEA and APAC regions. The

5 years ago

Partner News

Executives from Avaya and DEWA signing partnership agreement.

Avaya and partner Moro to begin transformation of DEWA contact centre

Data Hub Integrated Solutions, Moro, a wholly owned subsidiary of Dubai Electricity and Water Authority, DEWA, have signed a MoU with Avaya that will kick-start a full digital transformation project for DEWA’s

5 years ago

Artificial Intelligence·Customer experience·Employee productivity·UAE·Use Case·Utilities

Second from right is Fadi Hani, Vice President – Middle East, Turkey & Africa, Avaya and fifth from right is Sandeep Chouhan, Head of Operations and Technology, Mashreq

Mashreq partners with Avaya and Koopid to transform banking experience

Mashreq, a leading financial institutions in the UAE, has partnered with Avaya and Koopid to create a new banking experience that represents a giant leap forward for customer experience, including self-service capabilities,

5 years ago

Artificial Intelligence·Banking, Finance, Insurance·Customer experience·Use Case

Time Hotels transforms calling experience through Avaya’s communication cloud

Customer service, a hallmark of the hospitality industry, has been elevated at Time Hotels with the recent upgrade of the group’s communications and contact centre systems. With collaboration solutions from Avaya, guests

6 years ago

Events, Entertainment, Hospitality·TECHNOLOGY

Avaya’s transformation excellence centre to be located at DWTC One Central

Recognising Dubai as the epicentre for innovation in region, Avaya announced that it will be building on its long-standing relationship with the Dubai World Trade Centre by opening a Customer Experience Centre

6 years ago

Artificial Intelligence·News·UAE·Use Case

Telephony Communications opens customer channels, generates analytics for Delma Exchange

Delma Exchange, a UAE based global currency exchange has partnered with Telephony Communications Technologies to deploy Avaya IP Telephony Solutions across its network of offices and exchanges in the UAE and other

6 years ago

Analytics·Collaboration·UAE·Use Case

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