#Avaya - Page 4

Uganda’s NSSF transforms customer experience using Avaya’s Sanyu AI chatbot

The National Social Security Fund of Uganda has transformed its customer experience with self-service capabilities by introducing an AI-powered digital customer assistant named ‘Sanyu’ based on Avaya technology. Sanyu, an advanced chatbot

4 years ago

by GEC NEWS WIRE

Savio Tovar Dias explains how Avaya is enabling regional transformation

Avaya is at the forefront of innovation enabling organisations to revamp their workflow, collaboration and call centre suites according to Savio Tovar Dias, Senior Director Sales Engineering, International, Avaya. This includes integration

7 years ago

Artificial Intelligence

Avaya to demonstrate AI and biometrics solutions for voice interactions at Gitex

At Gitex, Avaya is demonstrating integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling organisations to elevate voice as a key user interface for richer, seamless,

7 years ago

Artificial Intelligence

Avaya to demonstrate social platform for chatbot interactions at Gitex

Avaya will demonstrate the first social platform for chatbots at Gitex Technology Week 2018, ushering in a giant leap forward in customer self-service. Drawing parallels from traditional social media, Avaya’s latest innovation

7 years ago

Artificial Intelligence

Avaya Completes Acquisition of Spoken Communications

Avaya has closed its acquisition of Spoken Communications (“Spoken”). The Spoken platform accelerates Avaya’s growth in cloud-based solutions and provides a reliable and highly scalable cloud platform for customers of all sizes.

8 years ago

Technology

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#Avaya - Page 4

Uganda’s NSSF transforms customer experience using Avaya’s Sanyu AI chatbot

Savio Tovar Dias explains how Avaya is enabling regional transformation

Avaya to demonstrate AI and biometrics solutions for voice interactions at Gitex

Avaya to demonstrate social platform for chatbot interactions at Gitex

Avaya Completes Acquisition of Spoken Communications

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