Genesys

Gen Z in UAE and Saudi Arabia want personalized experiences and supportive work environments

Genesys has unveiled insights from a comprehensive global survey on generational customer service preferences, highlighting how Gen Z in Saudi Arabia and the United Arab Emirates are reshaping customer engagement and workplace

Amr AlMasri, Regional Director in the Middle East for Genesys

Genesys’ Transformative Journey and Impact in 2023

In 2023, the ongoing mass adoption of cloud services has been a key driver of many significant transformative tech trends. Artificial Intelligence has spearheaded the development of cloud as a service, and

10 months ago

Guest Article·News

Murali S, Managing Director of Al-Futtaim Engineering and Technologies

Al-Futtaim Technologies uses Genesys remote solutions for customer support

Al-Futtaim Technologies has implemented mission-critical mitigation strategies for its contact centre customers. In collaboration with Genesys, the global leader in customer experience and contact centre solutions, Al-Futtaim has enabled customers service agents

4 years ago

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Gen Z in UAE and Saudi Arabia want personalized experiences and supportive work environments

Genesys’ Transformative Journey and Impact in 2023

Al-Futtaim Technologies uses Genesys remote solutions for customer support

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