Genesys

Genesys’ Transformative Journey and Impact in 2023

In 2023, the ongoing mass adoption of cloud services has been a key driver of many significant transformative tech trends. Artificial Intelligence has spearheaded the development of cloud as a service, and

2 years ago

by GEC NEWS WIRE

Gen Z in UAE and Saudi Arabia want personalized experiences and supportive work environments

Genesys has unveiled insights from a comprehensive global survey on generational customer service preferences, highlighting how Gen Z in Saudi Arabia and the United Arab Emirates are reshaping customer engagement and workplace

2 years ago

Technology

Murali S, Managing Director of Al-Futtaim Engineering and Technologies.

Al-Futtaim Technologies uses Genesys remote solutions for customer support

Al-Futtaim Technologies has implemented mission-critical mitigation strategies for its contact centre customers. In collaboration with Genesys, the global leader in customer experience and contact centre solutions, Al-Futtaim has enabled customers service agents

6 years ago

Technology

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Genesys

Genesys’ Transformative Journey and Impact in 2023

Gen Z in UAE and Saudi Arabia want personalized experiences and supportive work environments

Al-Futtaim Technologies uses Genesys remote solutions for customer support

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