salesforce

Kristof Lukovich, Head of Digital, Beauty Vertical, Chalhoub Group.

Chalhoub Group enhances e-comm presence with Salesforce Customer 360 platform

Luxury retailer Chalhoub Group has announced a digital transformation agreement with Salesforce to enhance customer e-commerce experiences amid the Covid-19 pandemic. GCC and Egypt’s beauty and personal care e-commerce market is valued

5 years ago

by EC News Desk

New Research Shows How AI Agents Can Step In as Consumer Trust Slips

Salesforce’s latest State of the AI Connected Customer research reveals consumer trust in companies is at a record low and that AI is raising the stakes for brands. Today, 60% of consumers believe that

6 months ago

Artificial Intelligence

Thierry Nicault, AVP and GM for Salesforce Middle East

In this interview, Thierry Nicault, AVP and GM for Salesforce Middle East, talks with the GEC Media Group Editor about the exciting developments at Salesforce following their recent announcements at Dreamforce, the

6 months ago

Video

Thierry Nicault, Area Vice President and General Manager, Salesforce Middle East

Salesforce Showcases Transformative Power of Agentforce and Data Cloud at GITEX Global

Salesforce is debuting its latest AI-powered solutions, Agentforce and Data Cloud, for the MENA region at GITEX Global at Dubai World Trade Centre. At GITEX (Booth H4-A5), Salesforce is holding special live

6 months ago

TECHNOLOGY

Salesforce and NVIDIA Forge Strategic Collaboration to Advance AI Agent Innovation

Salesforce and NVIDIA are teaming up to enhance AI capabilities for enterprises, focusing on autonomous agents and interactive avatars. Their collaboration will integrate NVIDIA’s AI platform with Salesforce’s tools, particularly Agentforce, to

7 months ago

Channel

Sam Allen, EVP & Chief Pipeline Officer, Salesforce

Introducing Einstein SDR and Einstein Sales Coach: New AI Agents to Boost Your Sales Team

Salesforce has introduced two new fully autonomous AI sales agents: Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent. Generally available in October, these sales agents are built on Salesforce’s Einstein

8 months ago

Channel

Thierry Nicault, Area Vice President and General Manager, Middle East, Salesforce

Salesforce Report: 75% of Sales Teams in the UAE Are Using Artificial Intelligence (AI)

Salesforce released the new State of Sales report, sharing insights from 5,500 sales professionals across 27 countries — including 100 from UAE. The report highlights how sales teams are balancing technological advancements

9 months ago

Channel

Lauren Wortmann, VP of Cloud and Enterprise Applications at NTT DATA MEA

NTT DATA to Provide Digital Transformation Services for Salesforce

NTT DATA has been selected by Salesforce, the #1 AI CRM, to help standardise and streamline the company’s application environment. NTT DATA will support management and development of hundreds of applications across

11 months ago

Channel

85% IT leaders expect AI to increase developer productivity over next three years finds Salesforce research

New Salesforce research shows 85% of IT leaders expect AI to increase developer productivity at their organizations over the next three years — a welcome relief as they simultaneously report a 39%

1 year ago

TECHNOLOGY

Use of generative AI surging in UAE, with 40% workers implementing the technology finds Salesforce

The use of generative AI in the workplace is surging in the UAE, with 40% of workers already having implemented or experimenting with the technology, compared to just 28% of workers globally,

1 year ago

Artificial Intelligence

Thierry Nicault, Area Vice President, Middle East and North Africa, Salesforce

Salesforce releases State of Data and Analytics report with trends from 10,000+ IT, business leaders

Salesforce has released its State of Data and Analytics report with key trends from over 10,000 analytics, IT, and business leaders across 18 countries, including the UAE. The report highlights trends impacting

1 year ago

TECHNOLOGY

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