ServiceNow

ServiceNow announces plans to launch UAE Cloud, hosted on Microsoft Azure

ServiceNow is planning a UAE Cloud, hosted on Microsoft Azure. The company confirmed that the active build of this cloud region is underway, with a targeted launch in the first half of

2 years ago

by GEC NEWS WIRE

(L-R) Jacqui Canney, chief people and AI enablement officer at ServiceNow and Jayney Howson, chief learning officer at ServiceNow.

ServiceNow University launches AI coaching and simulation tools

ServiceNow University has introduced AI Learning Guide and SimStudio to provide real-time coaching and hands-on simulation. These tools aim to accelerate skill-building on the ServiceNow AI Platform, helping nearly 2 million learners

6 days ago

Channel

Amit Zavery, President, Chief Operating Officer, and Chief Product Officer at ServiceNow and Bill McDermott, Chairman and CEO of ServiceNow

ServiceNow turns enterprise AI chaos into governed autonomous work

At ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI control tower for business reinvention, gave enterprises a way out of AI chaos, turning AI ambition into AI execution across

2 months ago

Artificial Intelligence

Amit Zavery, president, chief product officer, and chief operating officer, ServiceNow

ServiceNow completes acquisition of Armis to strengthen cyber risk management

ServiceNow has completed its acquisition of Armis to enhance asset visibility and improve AI-driven cyber risk management across enterprise environments. The close follows ServiceNow’s completion of the Veza acquisition in March 2026.

2 months ago

Technology

(L-R) Josh Kahn, SVP and GM, Core Business Workflows, ServiceNow and Russell Jukes, Chief Digital Information Officer, DXC

DXC partners with ServiceNow to drive AI-first enterprise transformation

DXC Technology and ServiceNow have signed a multi-year agreement to modernize enterprise operations and accelerate AI adoption across complex business environments. As Customer Zero for ServiceNow’s Core Business Suite, DXC will be

3 months ago

Channel

Shakira Talbot, Group Vice President, CRM EMEA at ServiceNow. — Shakira Talbot, Group Vice President, CRM EMEA at ServiceNow

UAE customers lose 83 million hours yearly due to poor service: ServiceNow

ServiceNow research reveals that customers in the United Arab Emirates spend over 83 million hours each year on hold due to poor customer service, despite advancements in AI-powered support. The research, conducted

3 months ago

Business

ServiceNow launches autonomous workforce, integrates move works into AI platform

ServiceNow has launched Autonomous Workforce, AI specialists that can execute jobs with the scope, authority, and governance required for enterprise work – freeing people to focus on strategic problem solving and personalized service.

4 months ago

Artificial Intelligence

Bill McDermott, chairman and CEO of ServiceNow — Bill McDermott, Chairman and CEO of ServiceNow

ServiceNow and Anthropic partner to accelerate AI-Powered applications

ServiceNow has announced a collaboration to further integrate Anthropic Claude models into core ServiceNow workflows for application development and other mission-critical business processes in areas such as healthcare and life sciences. Claude

5 months ago

Artificial Intelligence

Michael Park, senior vice president, global partnerships and channels at ServiceNow

ServiceNow enhances global partner program to accelerate AI agent innovation

ServiceNow has announced significant enhancements to its global Partner Program to accelerate AI agent innovation. This includes a newly reimagined Build Program that opens ServiceNow’s partner ecosystem to more innovators and strengthens the ServiceNow

5 months ago

Channel

Amit Zavery, president, chief operating officer, and chief product officer at ServiceNow

ServiceNow and OpenAI partner to accelerate enterprise AI

ServiceNow and OpenAI have announced an enhanced strategic collaboration to power agentic AI experiences and accelerate enterprise AI outcomes. The agreement unlocks a deep collaboration between OpenAI technical advisors and ServiceNow engineers

5 months ago

Channel

ServiceNow to acquire Armis to expand cyber exposure security across IT, OT, and medical devices

ServiceNow, the AI control tower for business reinvention, has entered into an agreement to acquire Armis for $7.75 billion in cash. Armis, a leader in cyber exposure management and cyber-physical security, manages

6 months ago

Technology

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