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Tech Mahindra and UKG partner on AI-driven workforce transformation

Tech Mahindra Office

Tech Mahindra and UKG have partnered to help global enterprises, particularly small and mid-sized organisations in North America, improve productivity, efficiency and workforce agility through AI-driven workforce solutions. As part of the agreement, Tech Mahindra will deploy the UKG Workforce Operating Platform internally while expanding its implementation, integration and support services for enterprise clients.

With deep expertise in digital business transformation and enterprise technology services, and a presence across 90+ countries, Tech Mahindra will further strengthen its UKG services capabilities to deliver end-to-end solutions that measurably accelerate workforce efficiency and transformation initiatives. Built on the world’s largest collection of workforce data and powered by people-first AI, the UKG Workforce Operating Platform enables organizations to actively optimize frontline operations and drive better business outcomes. The partnership is designed to give global enterprises clear advantages in navigating complex labor environments, enabling more productive, equitable, and resilient workplaces.

Sumit Kumar Popli, President – Technology, Media and Entertainment (TME) Business, Tech Mahindra, said, “As organizations navigate increasingly dynamic workforce environments, they need intelligent and scalable solutions that improve agility, enhance employee experience, and drive stronger business outcomes.

Our partnership with UKG brings together deep transformation expertise and advanced workforce innovation to help enterprises address frontline workforce challenges with greater confidence. By expanding our UKG practice, we aim to help enterprises accelerate their adoption of the UKG platform through seamless implementation and integration. At the same time, we are deploying UKG within our own organization to lead by example and drive meaningful workforce transformation at scale.”

Tech Mahindra aims to leverage its global scale and long-standing partnership with UKG to transform hire-to-retire processes while helping drive enhanced adoption and measurable return on investment for customers. The partnership is expected to further expand by harnessing UKG’s AI-led capabilities to help accelerate recruiting, enhance onboarding experiences, and improve operational accuracy, payroll integrity, talent mobility, and overall workforce health.

Jay Dettling, Chief Partner Officer, UKG, said, “We are excited to deepen our partnership with Tech Mahindra, a globally respected technology consultancy with proven enterprise delivery expertise. Tech Mahindra’s decision to both grow its UKG services capabilities and deploy our Workforce Operating Platform builds on our global momentum and growth strategy. Together, we will help organizations better support their frontline employees while driving operational excellence.”

UKG and Tech Mahindra have a nearly decade-long partnership focused on enterprise service and support. By combining UKG’s innovation in workforce management with Tech Mahindra’s global consulting strength and delivery scale, the two organizations seek to help enterprises further accelerate transformation and modernization initiatives with greater speed, precision, and confidence.

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