
Saudi Arabian operator Cenomi Centers with 22 malls, adopts Salesforce Service Cloud
Cenomi Centers, the largest fully integrated retail and shopping center operator in the Kingdom of Saudi Arabia, has transformed its efficiency and

Cisco launched Smart Agent for Cisco AppDynamics, enabling agent lifecycle management
Cisco launched Smart Agent for Cisco AppDynamics, enabling agent lifecycle management, dramatically simplifying application instrumentation for full-stack observability through intelligent agent automation

Axis Communications products honoured at 2024 Intersec Awards in sustainability, commercial security
Axis Communications, the global leader in network security and surveillance solutions, was honoured at the 2024 Intersec Awards. Two of the company’s

ServiceNow announces new partner specialisations including Service Operations, Serve the Customer, Power the Employee
ServiceNow unveiled the next wave of partner programme transformation with new specializations. As part of the revamped ServiceNow partner program announced in

Genesys to acquire Radarr Technologies combining comprehensive public social media capabilities
Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, an AI-based

Trend Micro launches Trend Micro Email Security that uses machine learning, sandbox analysis, data loss prevention
Trend Micro announced the launch of Trend Micro Email Security, an innovative cybersecurity solution that leverages a blend of cross-generational threat techniques,

Infopercept Consulting appoints Preethkaran as its Chief Revenue Officer
Infopercept Consulting, a global platform-led managed security services company, announced the appointment of Preethkaran as Chief Revenue Officer. With over 20 years

Nearly 45% organisations in UAE suffered cyberattacks according to Dell’s Global Data Protection Index
Nearly half 45% of organizations in the UAE suffered a cyberattack or incident that prevented access to data last year, according to

Will AI’s potential be realised in 2024? SAS shares twelve predictions for year ahead
Artificial intelligence is everywhere, and stories about its promise and threat are rampant. Will AI’s potential be realized in the year ahead?

Nigeria’s Royal Exchange General Insurance revamps internal operations using Kissflow Low-Code
Royal Exchange General Insurance, Nigeria’s oldest and largest insurance provider, has embarked on extensive digitalisation of its internal business operations using the

Palo Alto’s Unit 42 finds escalation in Medusa ransomware and shift towards extortion
Palo Alto Networks’ Unit 42 published new research on Medusa ransomware activity. Unit 42 found an escalation in Medusa ransomware operations and a shift

Avaya Experience Platform positioned as leader in Aragon Research Globe for Intelligent Contact Centres
Avaya announced it has been named for the fifth consecutive year as a Leader in The Aragon Research Globe for Intelligent Contact

