Contributed Article

Neil Sholay, Senior Vice President, AI and Data, Oracle

Horizontal AI is foundation. Vertical AI is competitive advantage.

Enterprise AI today operates on two distinct levels. Horizontal AI addresses common business processes broadly: useful, scalable, and increasingly commoditised. Vertical AI goes deeper, solving complex, industry-specific challenges by integrating domain expertise,

4 months ago

by Contributed Article

André Kannemeyer, CEO Technology Officer at Duxbury Networking.

The channel should demand proof before recommending protection

Every cybersecurity recommendation carries the reseller’s name with it. When a platform performs well, the customer sees a sound technology decision. When it generates noise, misses activity, requires constant specialist tuning, or

2 months ago

Africa

Sanjay Govender, Qrent’s Head of GBS/BPO Solutions.

AI is making call centres more expensive – not cheaper

The BPO industry has embraced AI as a technology capable of improving operational efficiency, enhancing customer experiences, and supporting business growth. But inside South African call centres, the opposite is quietly happening.

2 months ago

Africa

Kiep Davel, Director at Aurora Capital Corporate Benefits.

Why employee benefits should never be an afterthought for women-owned SMEs

Women’s Month often includes important conversations about women’s financial independence. For women who own businesses, those conversations also extend to the people whose work helps keep their businesses moving. A business owner

2 months ago

Africa

Operational Resilience Requires More Than Recovery Plans

Boards and regulators expect organisations to demonstrate control during a disruption, rather than only after it has ended. Yet, many companies still treat resilience as being a collection of safeguards rather than a

2 months ago

Security

Salman Ali, Senior Manager – Solution Engineering, GCC, at Riverbed Technology.

ROI Rethink: Why Regional Enterprises Risk Missing AI’s Most Immediate Value

Few regions have signalled their AI ambitions more emphatically than the Gulf. In the past twelve months alone, the UAE committed to a 26-square-kilometre AI campus with five gigawatts of data centre

2 months ago

Artificial Intelligence

Sean Sebring, Global Manager IT Solutions Engineering at SolarWinds . — Sean Sebring, Global Manager IT Solutions Engineering at SolarWinds.

Resilience theatre: SolarWinds report reveals gaps in IT readiness

Cybersecurity has long had a name for the gap between appearance and reality: security theatre. It’s the practice of creating visible signs of protection without meaningfully reducing risk. Today, operational resilience is

2 months ago

Security

Mats Carrgard, UAE Solution Architect Leader, UAE, Amazon Web Services.

From experiment to execution: How AWS agentic AI works for UAE firms

Across the UAE, the conversation about artificial intelligence has shifted. It is no longer about whether to adopt AI, but how to move from experimentation to execution responsibly. That shift has real

2 months ago

Artificial Intelligence

Ahmed Rashad, Sr. AI Specialist, Middle East & Africa at Nutanix.

What Running Our Own AI and GPU Stack Taught Us About Managing Agentic AI

Have you seen this film before? A new technology arrives, powerful and effortlessly accessible. Departments spin up projects with minimal oversight from IT or finance. The first efforts reproduce old ways of

2 months ago

Artificial Intelligence

Mohammed Amin, Senior Vice President, CEEMETA, Dell Technologies.

The Rise of AI-Native Government

Across Central and Eastern Europe, the Middle East, Türkiye and Africa (CEEMETA), the public-sector AI conversation has changed dramatically. Just two years ago, the government was focused on developing AI strategies, identifying

2 months ago

Africa

Paul Spagnoletti, Chief Revenue Officer of Synthesis.

Africa’s AI advantage will be built in production

AI has become remarkably easy to demonstrate, yet deploying it well remains a far harder test. A convincing prototype can now be assembled in days, sometimes hours. The real work begins when

3 months ago

Africa

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