salesforce - Page 3

Kristof Lukovich, Head of Digital, Beauty Vertical, Chalhoub Group.

Chalhoub Group enhances e-comm presence with Salesforce Customer 360 platform

Luxury retailer Chalhoub Group has announced a digital transformation agreement with Salesforce to enhance customer e-commerce experiences amid the Covid-19 pandemic. GCC and Egypt’s beauty and personal care e-commerce market is valued

4 years ago

by EC News Desk

Robbie Kearns, Senior Regional Vice President, Salesforce.

Customer expectations more difficult to meet than a year ago finds Salesforce Marketing report

Salesforce released its eighth annual State of Marketing report. In the report, UAE marketers say their work provides increasing value despite macroeconomic and labor headwinds. The report also reveals how marketers in

2 years ago

Analyst Corner·News

91% IT decision makers say demand for automation from business has increased finds Salesforce

Unprecedented headwinds over the past two years – pandemic, war, labour and supply chain challenges, inflation – are making it much more expensive to run a business. Under pressure to reduce costs

2 years ago

Guest Article

Three reasons why e-tailers need to get it right with their online customers

In the last two years, the global economic climate has remained unpredictable and volatile due to the pandemic. Global inflation is predicted to increase by approximately 10% and with global supply chain

2 years ago

Guest Article

Suzanne DiBianca, Chief Impact Officer & EVP of Corporate Relations, Salesforce.

Salesforce releases Global Net Zero Cloud 2.0 to cut emissions using what-if scenarios

To help organizations accelerate their own journeys to net zero emissions, Salesforce is making Net Zero Cloud 2.0 — a solution that tracks greenhouse gas emissions — available globally. Net Zero Cloud

3 years ago

Cloud Computing·Products

76% global workers do not feel equipped for future heralding digital skills crisis finds Salesforce

Salesforce, published its new Global Digital Skills Index, revealing a growing global digital skills crisis and an urgent need for action. The Salesforce Index is based on more than 23,000 workers in 19 countries

3 years ago

Analyst Corner

Paul Whitelam, GM of Field Service Management at Salesforce

Salesforce adds four new capabilities to Field Service to help businesses manage mobile workforce

Salesforce introduced four new capabilities for Field Service to help businesses equip their mobile workforce for the future. These features will enable businesses to scale field service resources to handle more complex

3 years ago

Products

Thierry Nicault, Area Vice President, Middle East and North Africa, Salesforce

Cloud Digital HQ to connect employees, customers, partners

Salesforce enables companies of every size and industry to take advantage of powerful technologies, cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain, to create a 360-degree view of their

3 years ago

Features

Saudi’s AlMalki Group using Salesforce, Mulesoft for its transformation journey

Salesforce, the global leader in CRM, announced that AlMalki Group, a Saudi-based family-owned group, which will celebrate its 70-year anniversary in 2022, and which specializes in the luxury retail and distribution market,

3 years ago

Cloud Computing·Data Center·Enterprise Application·Real Life

Jules de Meester, Senior Director, Solution Engineering - Middle East and Africa, Salesforce

85% organisations admit integration challenges stall digital transformation finds MuleSoft

Whereas Middle East companies used to build one-to-three year transformation plans, today technological advancements and customer expectations are changing much faster. Everything companies do has to be driven by flexibility, agility, and

3 years ago

Analyst Corner·Cloud Computing·Data Center·Enterprise Application

Investing in AI tools can boost resilience

The pandemic proved that the Middle East is at an inflection point with artificial intelligence adoption, and many companies have made it clear that artificial intelligence is here to stay. The past

3 years ago

Artificial Intelligence·Features

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