Zoom has announced the general availability of its ISV Exchange for its channel partner network. Previously restricted to direct sales, the platform now allows partners to offer integrated software vendor solutions alongside core products like Zoom Contact Center and Team Chat, providing customers with more tailored, industry-specific workflows.
The expansion reflects the growing strategic importance of ecosystem breadth in the communications and collaboration market. By bringing ISV Exchange to the channel, Zoom is providing partners with new revenue opportunities while enabling end customers to access a richer set of integrated solutions tailored to their industries and workflows. Channel partners can now incorporate ISV solutions into their existing Zoom offerings, delivering more complete packages that meet the specific needs of their customers.
“Customers want technology that works together around the way they do business. Our partners understand those needs firsthand, and ISV Exchange gives them more ways to bring the right solutions together for each customer, all under one contract.” – Andy Mazid, GLobal Lead, ISV Exchange at Zoom
