GEC NEWS WIREUtilizing Infor EzRMS, Emirates Palace benefits from the ability to analyze comprehensive data from all revenue streams within the hotel in real-time
Emirates Palace has successfully implemented Infor EzRMS in the cloud to enable a more integrated approach to revenue management.
Emirates Palace is the first Kempinski Hotels property in the Middle East to become fully operational with Infor’s hospitality-specific revenue management application as part of the global agreement signed by the international hotelier. Utilizing Infor EzRMS, Emirates Palace benefits from the ability to analyze comprehensive data from all revenue streams within the hotel in real-time, which helps the organization optimize revenue by creating a property-specific set of recommendations that promote a more accurate balance between demand and supply.
Ashish Narang, Director of Revenue Management and Reservations, Emirates Palace said, “Infor EzRMS has fulfilled our need for a flexible, holistic revenue management application that delivers industry-specific capabilities to suit the unique nature of our business. Using Infor EzRMS as a cloud application will also break down information siloes at the corporate level by unifying revenue data in one system, so Kempinski decision-makers can analyze results from multiple properties such as ours simultaneously.”
Infor EzRMS integrates with the existing property management system at Emirates Palace using Infor ION, a flexible middleware platform, which allows the application to act as a single resource for reporting and analysis without the need to manually consolidate information.
“Infor EzRMS will not only help Emirates Palace to increase revenue, but Kempinski’s corporate office will also benefit from the ability to generate revenue forecasts by region as more locations implement the application. This will allow more detailed reporting and analysis to help optimize revenue management enterprise-wide.” said Wolfgang Emperger, Vice President, Infor Hospitality – EMEA.
