Private equity firm Montagu has agreed to acquire a majority stake in BMC Helix, an agentic AI ServiceOps platform, in a carve-out transaction from KKR-owned BMC Software. Following the deal, BMC and KKR will retain minority stakes as Helix transitions into an independent business focused on enterprise AI innovation and ServiceOps.
Helix is a leading agentic AI ServiceOps platform powering mission-critical service and operations management solutions used by thousands of blue-chip organisations worldwide across financial services, healthcare, insurance, retail, and other sectors. With offices in Sunnyvale, CA, Helix operates in a large, structurally growing market driven by increasing enterprise digitisation, rising IT complexity, and growing operational resilience requirements.
Helix has made significant investments to unify service and operations (AIOps) with native agentic AI capabilities, delivering enterprise AI beyond surface-level automation. Building on its long heritage of innovation, Helix has been a first mover in applying agentic AI across service and operations workflows, positioning it at the forefront of AI-enabled enterprise operations and orchestration.
As enterprise software enters the AI era, BMC and KKR recognised that Helix’s next phase of growth would be best accelerated as a standalone company singularly focused on ServiceOps and agentic AI. Helix will continue its culture of customer centricity through ongoing product innovation and a sharpened strategic focus, benefiting from Montagu and KKR’s extensive experience investing in the technology space.
The transaction reflects Montagu’s deep expertise partnering with mission-critical software and technology businesses, alongside its strong track record supporting companies accelerate their growth as independent businesses. Montagu is a market leader in carve-out transactions, with nearly 40 successful carve-outs executed since 2002.
Christoph Leitner-Dietmaier, Partner at Montagu said: “Helix is a highly strategic and deeply embedded platform supporting some of the world’s most complex enterprise IT environments. Helix combines deep domain knowledge, a culture of innovation, and trusted customer relationships with significant opportunities for further operational acceleration as an independent business. We look forward to partnering with Ali Siddiqui and the management team, as well as KKR, to support Helix in this next phase of growth.”
Ayman Sayed, President and CEO of BMC, said: “We believe this transaction positions both BMC and Helix to move faster and stay sharply focused on their respective core priorities. BMC, alongside KKR, will continue to support Helix’s journey by retaining a minority stake, and we are confident in what lies ahead.”
Ali Siddiqui, CEO of Helix, said: “This transaction marks a significant milestone for Helix. As we enter this next chapter, we share a strong conviction that agentic AI will transform the enterprise IT operating model. Trusted by thousands of customers as the system of record for IT operations, assets, and change, Helix is uniquely positioned to power enterprise-grade AI outcomes. With Montagu’s partnership, we will build on our market leadership, accelerate AI innovation, and continue delivering exceptional value to our customers.”
The completion of the transaction remains subject to receipt of regulatory approvals and satisfaction of customary closing conditions.
Perella Weinberg served as financial advisor to Montagu, and Kirkland & Ellis served as legal advisor. Jefferies LLC served as financial advisor to BMC and Helix, and Simpson Thacher & Bartlett LLP served as legal advisor.
