Today: Apr 08, 2026
UAE customers lose 83 million hours yearly due to poor service: ServiceNow
ServiceNow research reveals that customers in the United Arab Emirates spend over 83 million hours each year on hold due to poor customer service, despite advancements in AI-powered support. The research, conducted
Ministry of Finance approves SAP as eInvoicing service provider
Ministry of Finance has pre-approved SAP as an eInvoicing service provider under the country’s new electronic invoicing framework, making it the first ERP provider on the approved list. The recognition positions SAP to support organizations
